FAQ
Frequently asked questions
Can't find what you're looking for? Contact us and we'll help directly.
What's included in the plan?+
One TechAppFix Protection plan includes real-time antivirus and ransomware protection, VPN encryption, ad and tracker blocking, and identity and password monitoring. Everything runs from a single app.
How many devices can I protect?+
Plans cover multiple devices under one account. You can check or change your device count from your account settings at any time.
Does the VPN slow down my connection?+
You may notice a small speed difference, as with any VPN, since your traffic is being encrypted and routed through a secure server. Most everyday browsing and streaming aren't noticeably affected.
Do you log my VPN activity?+
We don't keep logs of the sites you visit or what you do through the VPN. See our Privacy Policy for the full detail on what's collected and why.
What if I already have antivirus installed?+
You can generally run TechAppFix Protection alongside another antivirus, but two real-time scanners can sometimes conflict or slow your device down. We recommend removing other antivirus software before installing.
Is this compatible with Windows and Mac?+
Yes, TechAppFix Protection supports both Windows and macOS. Check your account dashboard for the current supported OS versions.
How do I cancel?+
You can cancel anytime from your account settings — cancellation stops future billing, and you'll keep protection through the end of your current billing period. See our Terms & Conditions for full details.
How do I contact support?+
Email [email protected] and a member of our team will get back to you, usually within one business day.